SuiteCommerce Advanced Make Payments
Overview
The SuiteCommerce Advanced Make Payments (SCA) feature on MyAccount is a key functionality that allows users to manage outstanding invoices and make payments directly from their account. This intuitive interface provides customers with the ability to:
- View outstanding invoices or balances.
- Select one or more invoices for payment.
- Apply payment amounts against selected invoices.
- Make payments using various payment methods, such as credit cards, PayPal, or other configured options.
Key Features
1. Invoice List View
- Displays a list of all outstanding invoices, including details like invoice number, due date, amount due, and remaining balance.
- Provides sorting and filtering options to help users find specific invoices.
2. Payment Selection
- Allows users to select one or multiple invoices for payment.
- Enables partial or full payments against individual invoices.
3. Payment Methods
- Supports multiple payment options, including credit card and integrated payment gateways like PayPal or Apple Pay.
- Ensures secure payment processing through SSL encryption and PCI-compliant mechanisms.
Benefits
For Customers:
- Simplifies the process of managing outstanding balances.
- Provides transparency in payment history and invoice tracking.
- Offers flexibility with multiple payment methods and partial payment options.
For Businesses:
- Streamlines accounts receivable management.
- Enhances customer satisfaction with easy-to-use tools.
- Reduces late payments by making the payment process straightforward.
Process for Implementing the Make a Payment Feature in SCA Websites
Step 1: Configure Website Settings
- Navigate to Commerce > Websites > Website List in NetSuite.
- Select your SuiteCommerce Advanced (SCA) Website record.
- Go to the Shopping tab.
- Enable the checkbox:
“Allow Non-Credit Card Payment Methods During Checkout”.
(This allows customers to pay using non-credit card payment methods, such as ACH, for invoices.)
Step 2: Set Sales Order Type
- In the same Shopping tab, locate the Checkout Preferences section.
- Select “Per Customer Basis” as the sales order type.
Step 3: Update Customer Records
- Navigate to Lists > Relationships > Customers.
- Open each customer record.
- In the Financial tab, set the appropriate Payment Terms.
How Customers Can Use the MyAccount Make Payments Feature
1. Login to the SCA Website
- Visit your SuiteCommerce Advanced website.
- Log in with your username and password.
- Navigate to the My Account section.
2. Navigate to the Invoices Section
- Go to the Billing > Invoice section.
- Select the invoices you wish to pay from the list. (Customers can select multiple invoices.)
3. Make a Payment
- Click the Make a Payment button.
- Verify the invoice details and click Continue.
(Customers can edit the payment amount by clicking “Edit Payment” before proceeding.)
4. Payment and Review Page
- Provide the required credit/debit card information.
(Customers can add a new credit/debit card on this page if needed.) - Click the Submit button to make the payment.
Post-Payment Process
- After submitting the payment, customers will see a Thank You message confirming the payment.
- Customers can download a PDF copy of the payment receipt directly from the confirmation page.
Conclusion
The MyAccount Make Payments feature in SuiteCommerce Advanced (SCA) is a powerful tool that simplifies invoice management and payment processing for both customers and businesses. By enabling customers to view and settle outstanding invoices directly from the website, it enhances user convenience and streamlines financial operations. The secure, flexible, and customizable nature of the feature ensures it aligns with unique business needs while providing a seamless and intuitive experience. Implementing this feature not only fosters customer satisfaction but also supports efficient accounts receivable management, ultimately contributing to smoother business operations and better cash flow management.
